Privacy Policy

The privacy of our customers is of utmost importance to us, and we are committed to safeguarding it diligently. Under no circumstances do we share or sell your email or any other personal information unless mandated by a court order. Our pledge is to uphold and protect your privacy to the fullest extent possible.

 Privacy Policy

This Privacy Policy outlines how your personal information is gathered, utilized, and shared when you browse or make a purchase from nchimba.com (the “Site”).

Personal Information We Collect

Upon visiting the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and specific cookies installed on your device. Moreover, as you navigate through the Site, we collect data about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically collected information is referred to as “Device Information”.

We employ the following technologies to collect Device Information:

  • Cookies: These are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, please visit, http://www.allaboutcookies.org.

  • Log Files: These files track actions occurring on the Site and gather data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: These electronic files are used to record information about your browsing activity on the Site.

Additionally, when you make a purchase or attempt to do so through the Site, we collect specific information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This information is referred to as “Order Information”.

In this Privacy Policy, “Personal Information” encompasses both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect primarily to fulfill any orders placed through the Site, including processing payment information, arranging shipping, and providing invoices and/or order confirmations. Additionally, we use this Order Information to:

  • Communicate with you;
  • Review our orders for potential risk or fraud; and
  • Provide you with information or advertising related to our products or services, in accordance with your preferences.

We utilize the Device Information collected to help us identify potential risks and fraud, particularly related to your IP address, and more generally to enhance and optimize our Site. This includes generating analytics about how our customers browse and interact with the Site, as well as assessing the success of our marketing and advertising campaigns.

Moreover, we use the Device Information collected for advertising and retargeting purposes, tailoring product recommendations to match your preferences.

Sharing Your Personal Information

We share your Personal Information with third parties to assist us in utilizing your Personal Information as described above. For instance,we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Additionally, we utilize Google Analytics to gain insights into how our customers use the Site—more information about how - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may disclose your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

Behavioral Advertising

As previously mentioned, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more information on how targeted advertising operates, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by utilizing the links provided below:

  • Facebook: https://www.facebook.com/settings/?tab=ads 
  • Google: https://www.google.com/settings/ads/anonymous 
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Furthermore, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that our Site's data collection and usage practices remain unchanged when we detect a Do Not Track signal from your browser.

Your Rights

If you are a resident of the United States or  European Union, you possess the right to access the personal information we hold about you and request correction, updates, or deletion of your personal information. If you wish to exercise this right, please contact us using the information provided below.

Furthermore, if you are a resident of the European Union, please note that we process your information to fulfill contracts we may have with you (e.g., if you place an order through the Site) or to pursue our legitimate business interests outlined above. Additionally, be aware that your information will be transferred outside of the European Union, including to Canada and the United States.

Data Retention

We maintain your Order Information for our records when you place an order through the Site unless you request its deletion.

Changes

This privacy policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For further information about our privacy practices, questions, or complaints, please contact us via email at info@nchimba.com